Usage Compliance

Acceptable Use Policy

Guidelines for responsible use of SkyNodes services. Please read carefully to ensure compliance across all infrastructure.

Acceptable Use Policy

Preamble & General Principles

This Acceptable Use Policy ("AUP") governs the use of all services provided by SkyNodes ("Company", "we", "our", "us"). This policy applies to all customers using web hosting, game hosting, VPS, VDS, dedicated servers, dedicated IPs, network services, and colocation services.

Violation of this policy may result in immediate suspension or permanent termination without refund.

1. General Principles

You agree to use SkyNodes services:

Lawfully and ethically

Responsibly across all workloads

Without harming infrastructure, network stability, or other users

In full compliance with our Terms of Service

You are fully responsible for all content and activities occurring under your account and provisioned infrastructure.

2. Prohibited Content (All Services)

Strictly Prohibited Material

The following content and operations are strictly prohibited across all SkyNodes hosting services:

Malware, ransomware, spyware, trojans

Phishing pages or fake login portals

Carding operations or financial fraud tools

Pirated software, cracked scripts, warez

Terror-related or extremist content

Child exploitation material (reported immediately to authorities)

Deepfake scam content

Identity theft tools

Illegal gambling operations (where prohibited by law)

3. Web Hosting Abuse

Shared & Reseller Hosting Guidelines

For shared and reseller web hosting, you may NOT:

Host large file storage platforms unrelated to websites

Run crypto mining scripts

Use hosting for public download mirrors

Operate torrent trackers or seedboxes

Run automated bots causing high CPU load

Abuse PHP mail functions

Send bulk unsolicited emails

Notice: Excessive CPU, RAM, or disk I/O usage may result in automatic throttling or immediate suspension to safeguard server neighbors.

4. Game Hosting Abuse

Minecraft & Game Server Regulations

For game servers (e.g., Minecraft and others), you may NOT:

Use crash clients or exploit tools

Run DDoS tools from game servers

Host modified servers that distribute pirated assets

Overload node resources intentionally

Coordinate attacks against other servers

Mass alt-account farming and bot-based abuse across public networks are strictly prohibited.

5. VPS / VDS Hosting Abuse

Root & Administrative Access Responsibilities

Customer Responsibilities

With root or administrative access, you are fully responsible for:

Server security

Firewall configuration

System updates

Installed software

Prohibited VPS / VDS Usage

You may NOT use VPS/VDS for:

Botnets

DDoS-for-hire services

Spam relays

Crypto mining farms (unless explicitly allowed)

Proxy networks for abuse

Brute-force attack tools

Mass scanning external networks

Misconfigured servers affecting host node or network stability may be suspended immediately without prior notice.

6. Dedicated Server Policy

Bare-Metal Hardware Regulations

Dedicated servers must not be used for:

High-volume spam operations

Network flooding

Unauthorized penetration testing

Hosting illegal marketplaces

Blackhat SEO networks

IP reputation abuse

Customers are responsible for securing dedicated hardware against external vulnerabilities.Repeated abuse may result in immediate termination.

7. Dedicated IP Usage Policy

IPv4 & IPv6 Address Allocation

Dedicated IPs must NOT be used for:

Email spam campaigns

Blackhat SEO

Botnets

Open proxies

Public VPN abuse

Reputation manipulation

IPs remain the property of SkyNodes or upstream infrastructure providers.

IP reputation damage may result in IP revocation without refund.

8. Network Abuse & Security

Infrastructure Integrity Protections

Strictly prohibited activities:

DDoS attacks

Running stressers or booters

Port scanning external networks

BGP hijacking attempts

Packet sniffing without authorization

ARP spoofing

Exploiting network vulnerabilities

We actively monitor network traffic and netflows for abuse prevention and automated anomaly mitigation.

9. Colocation Policy

Data Center Facility Regulations

For colocation customers, you must NOT:

Install illegal hardware

Connect unauthorized networking equipment

Tamper with shared infrastructure

Bypass data center security procedures

Interfere with cooling or power systems

Physical access to data center suites is strictly audited, escorted, and controlled.

All colocated equipment must strictly comply with tier-grade data center electrical and fire regulations.

10. Resource Abuse & Fair Usage

Shared Resource Protection Policy

Enforced Fair Usage Triggers:

Excessive CPU usage
Constant 100% load
Continuous high I/O operations
Network saturation

May Result In:

Automatic resource throttling
Temporary service suspension
Permanent account termination

11. Abuse Complaints

Response Time & Escalation

24-Hour SLA

Abuse notices sent to your registered contact must be fully addressed within 24 hours.

Non-Response Action

Failure to respond within the deadline may result in automated suspension.

Repeat Violations

Repeat or willful violations will lead to permanent account and service termination.

Investigation Fees

Administrative investigation fees may apply for severe, malicious, or legal cases.

12. Email & Spam Policy

Zero Tolerance for Spam

Strictly prohibited email practices:

Sending unsolicited bulk emails (UCE/UBE)

Utilizing purchased or scraped email lists

Email header spoofing or forging sender identity

Open SMTP relay abuse or unsecured mail daemons

IP blacklisting on major RBLs/DNSBLs due to outbound spam will result in immediate and permanent service removal.

13. Security Violations

Critical Emergency Measures

We may immediately suspend services for:

Active malware detection on the filesystem

Confirmed network or server compromise

Zero-day exploit distribution or testing

Large-scale outbound scanning activity

No prior notice may be provided in critical security incidents where overall network stability is jeopardized.

14. Zero Tolerance Violations

Immediate Permanent Termination

Immediate termination without refund, without exception, for:

Child exploitation content (CSAM)

Terror-related or extremist content

Active fraud or financial theft operations

Large-scale network attacks

Staff harassment or abusive behavior towards employees

15. Enforcement Rights

Administrative Remedies

SkyNodes reserves the right to:

Suspend services without prior notice

Remove harmful or infringing content

Restrict or throttle port bandwidth

Revoke allocated IP addresses

Terminate accounts permanently without refund

Report illegal activity to law enforcement authorities

We cooperate fully and transparently with legitimate domestic and international law enforcement agencies.

16. Customer Responsibility

Proactive Security & Management

You are strictly responsible for:

Securing your services and root passwords

Monitoring your applications and services

Preventing abuse originating from your users

Keeping your software, OS, and kernels updated

Maintaining independent off-site backups

Liability Disclaimer: SkyNodes is not responsible for abuse, security breaches, data loss, or downtime originating from your misconfigured or compromised systems.

17. Policy Updates

Amendments & Acceptance

We may update this Acceptable Use Policy at any time. Continued use of SkyNodes services constitutes full acceptance of the revised policy.

Customers are encouraged to review this page periodically to remain informed about our policies and standards.